Privacy policy: what we collect and why
Two things are spelled out plainly here: what the service collects — your account, your order and the data needed to run the client — and how it is protected, with encrypted transfers, no logs, and records you can inspect or delete at any time.
When you register or subscribe, we note the email address, the amount paid and the date the plan ends
1. Details we gather
What your account tells us
To keep connections smooth and to work out where a fault happened, the app writes short-lived connection records that disappear once the service restarts
Connection records kept by the app
Visiting the site tells us technical details such as browser type, device model, interface language and the referring page
What we learn from your visits
There are only a few things the information is used for: running your subscription, taking payment, answering your questions, repairing routes and meeting legal duties
2. How those details are used
Your personal information is not sold and is never turned into advertising segments; it goes only where the law requires, where you agree, or where the payment or support process needs it
Payments flow through channels such as Alipay, WeChat Pay, UnionPay, credit card and PayPal, none of which can see what you browse
3. Partners and processors
Data on the move is protected with Shadowsocks, Vless and WireGuard encryption, and DNS queries travel inside the same channel
Keeping your traffic private
Your account and plan records are held for the period you subscribe and for a limited stretch afterwards, which is what makes refunds and disputes workable
4. Keeping time and your choices
This service is for adults. If you are younger than the legal age in your country, please use it with a parent or guardian
Anyone under the age of majority
We may revisit this policy as the product develops, and every revision is published on this page with the date it takes effect
When this policy is revised
LightXtreme VPN Email: support@shcanlian.com.cn